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???
07/26/11 18:49
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#183075 - Not easy with all customers
Responding to: ???'s previous message
That requirees the customer to have enough know-how to actually make the design review meating meaningful.

Many customers gets so surprised when they are asked all the silly questions - they can't understand that something so simple (their view) can require so much specifications. They see "what should work" but totally forgot "what shouldn't work". They never thing about all the alternatives to consider are:
- what is the battery runs low?
- what if the capture memory gets full because people aren't downloading?
- what if the user can't download?
- what if there is a power failure?
- what if the remote equipment is broken?
- what if user plugs in wrong cables?
- what if it is too dark outside when the equipment is used?
- what if the user is color blind?
- what if there is a power surge?
- ...

In the end, most projects fails because the customer didn't consider what error conditions or misuse that was important to cover. How about a perfect car that runs fast, silent and smooth, but doesn't tell the user when it's about to run out of fuel? What about a vehicle that can't be started if run totally empty (batteries dead or fuel pump can't pump if system have been totally emptied). There are millions of these details that are important that the customer tends to forget. Many times, they think the issues are trivial and can be handled on-the-way. But for the hardware, this tiny, trivial, requirement may be a show-stopper.

List of 56 messages in thread
TopicAuthorDate
sourcing Atmel product            01/01/70 00:00      
   89lp6440            01/01/70 00:00      
      atmel sourcing            01/01/70 00:00      
   Try another brand maybe...            01/01/70 00:00      
      silabs alternative            01/01/70 00:00      
         will need an isp            01/01/70 00:00      
         Almost Exclusively            01/01/70 00:00      
         great            01/01/70 00:00      
            try to find any other "ICE functionality" for less that 20x            01/01/70 00:00      
               as far as I recall            01/01/70 00:00      
                  It's called a USB debug apdapter            01/01/70 00:00      
                     Don't buy from there,,,            01/01/70 00:00      
                        Ripping off the Kiwis?            01/01/70 00:00      
               dongle vs devboard            01/01/70 00:00      
                  And the TB version as well            01/01/70 00:00      
                  do not forget ...            01/01/70 00:00      
                     [OT] $15 is pretty cheap for a devboard - or is it...?            01/01/70 00:00      
                        silabs alternative            01/01/70 00:00      
                           Curiosity            01/01/70 00:00      
                              atmel device            01/01/70 00:00      
                           C8051F120            01/01/70 00:00      
                              SFRPAGE Register            01/01/70 00:00      
                                 SFR Page Register            01/01/70 00:00      
                                    SFR Pages            01/01/70 00:00      
                                       what I do ...            01/01/70 00:00      
                                       Cross Bar            01/01/70 00:00      
                                          crossbar comments            01/01/70 00:00      
                                             Full multiplexers normally not needed            01/01/70 00:00      
                                                Coldfire Processor Like That            01/01/70 00:00      
                                                   Simple concept - but still so powerful            01/01/70 00:00      
                                                Two is too few            01/01/70 00:00      
                                                   Importance Of Preselection            01/01/70 00:00      
                                                      Caveat Emptor            01/01/70 00:00      
                                                         so have I            01/01/70 00:00      
                                                            Valid mapping solutions should be made before selection            01/01/70 00:00      
                                                               feature creep            01/01/70 00:00      
                                                                  Common problem that customer haven't the skill to purchase            01/01/70 00:00      
                                                                     specification            01/01/70 00:00      
                                                                        Not easy with all customers            01/01/70 00:00      
                                                                           design review            01/01/70 00:00      
                                                                              wrong cables            01/01/70 00:00      
                                                                                 Almost impossible to cover everything            01/01/70 00:00      
                                                                                 I've had pretty good luck with keys.            01/01/70 00:00      
                                                                        the best laid plans ...            01/01/70 00:00      
                                                                        It took me years to learn            01/01/70 00:00      
                                                                           too many clients simply want it to "work" ...            01/01/70 00:00      
                                                                  the classic answer to that is "Bring Money"            01/01/70 00:00      
                                                      high temperature            01/01/70 00:00      
                                                      Doesn't the SiLabs' tool handle that problem?            01/01/70 00:00      
                                                         I found it 'adequate' for the f12x chips            01/01/70 00:00      
                                                         SiLabs Config tool            01/01/70 00:00      
                                                            just come to think of one little gotcha            01/01/70 00:00      
                                                            There is another problem too....            01/01/70 00:00      
                        OR            01/01/70 00:00      
                           You mean the "ToolStick" ?            01/01/70 00:00      
                              Andy, as always            01/01/70 00:00      

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