??? 07/21/08 07:46 Read: times |
#156879 - Making parts available in Asia , You cant Responding to: ???'s previous message |
Lynn Reed said:
I have been working on problems with international sales, and have a few questions about the ideas presented by AP Charles: 1. What is wrong with distribution? Ap Charles did not like Arrow. Is the price too high? Are the parts not in stock? Are the minimum volumes too high? All of the above? >What is wrong with distribution? You cant change the attitude of the local people. People in U.S Canada ,Europe are well behaved and are known for their prompt customer support . After providing the PI and once your check is with Arrowasia you are then at their mercy. Arroasia in particular requires one to plead them for their products. More over they mostly try to source Obsolete/ EOL products from companies which doesnt have websites in english or non updated sites . They very cleverly provide the EOL datasheets and convince customer with no problems for the future . The Arrowasia customer support is like a hell which keeps forwarding work to other people .It looks like they neither have any management policy for the product they represents nor they care about customers time . I would vote for buying products directly from the Manufacturers/Distributers online , no problems till date with Rs components and Farnell ,though the prices are on the higher side also Digikey and Mouser looks impressive. I would avoide middlemen like Arrow etc . If someone look at our email/ Phone bill records with arrowasia , how they took 3 months to source OEM modules to us, you will never like to deal with them. I would stop here though my list is endless :). -Ap |