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???
02/21/12 15:38
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#186109 - it's difficult to provide persuasive evidence
Responding to: ???'s previous message
I'd guess that the vast majority of "bug reports" result from the developer's lack of sufficient equipment to put together a convincing case for hardware bug. Most of the "bugs" I've detected in the past decade have simply been the result of inadequate documentation from the manufacturer.

I inquired, for example, about the timings of the UART in the Maxim/Dallas DS89C4x0 series, and, after two and a half years, have not gotten any information back. They couldn't provide any useable information about the flag timing, interrupt timing, etc. Their blanket statement that it works like the standard UART falls apart in the fact that the chip is a one-clocker. It's not a serious problem, at least for me, since I seldom use the UARTs, but nevertheless, it's a problem for someone who wants to know what he's doing. The UART timings certainly can produce "buggy operation" if one doesn't have a clue about these features.

Nevertheless, if you have "pictures" taken with a logic analyzer and oscilloscope, that show an occurrence clearly in violation of published data, you'll probably get some action, though not necessarily what you want, from the manufacturer.

You can produce good, functioning circuitry and firmware with very little test equipment, but there's no guarantee that you will. You certainly can't verify it. Since many of the people posting on 8052.COM lack logic analyzer, oscillsocope, etc, and some even lack a multimeter, it's hard to imagine that they can provide convincing evidence of a bug. Further, if their code is written in HLL, it's far too easy to blame the "problem" on the compiler or libraries.

RE


List of 34 messages in thread
TopicAuthorDate
So what does "high volume" mean to you?            01/01/70 00:00      
   1 million sales            01/01/70 00:00      
   Depends too much on product and product value            01/01/70 00:00      
   In the cellphone market? Millions.            01/01/70 00:00      
      50k?            01/01/70 00:00      
         Report a bug and see what happens:            01/01/70 00:00      
            No help from SiLab technical support            01/01/70 00:00      
               unusual or changed or ....            01/01/70 00:00      
                  Response from local distributor            01/01/70 00:00      
            Shouldn't be the case?            01/01/70 00:00      
               It's probably a risk vs. reward thing.            01/01/70 00:00      
                  but, at least            01/01/70 00:00      
               Alas so huge amounts of false bug reports to support            01/01/70 00:00      
                  a valid point            01/01/70 00:00      
                     Not so sure about bigger companies have better skills            01/01/70 00:00      
                     it's difficult to provide persuasive evidence            01/01/70 00:00      
                        to prove a chip defect            01/01/70 00:00      
                           I'm guessing this happens because of slow response times ...            01/01/70 00:00      
                           I see it from a different angle ...            01/01/70 00:00      
                  RE: huge amounts of false bug reports            01/01/70 00:00      
                     That's why bug reports must be accompanied by evidence            01/01/70 00:00      
               I have twice had one such case            01/01/70 00:00      
         that value            01/01/70 00:00      
            Does anyone buy components at a "local" store.            01/01/70 00:00      
               Not anymore ...            01/01/70 00:00      
               seems to be the case in Farawayistan            01/01/70 00:00      
                  Early silicon            01/01/70 00:00      
                     even better            01/01/70 00:00      
                  It was common in the U.S. to buy small quantities locally            01/01/70 00:00      
               On-line            01/01/70 00:00      
   High volume usually means low margin.            01/01/70 00:00      
      High volume means high profit            01/01/70 00:00      
   Ask this question the mcu manufacturers.            01/01/70 00:00      
   In terms of products:            01/01/70 00:00      

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