Having never seen the "info-mercials" myself, but having heard discusison of their content, I'm thinking this gadget is a VoIP adapter of a sort, using internet comm's to produce a phone connection.

If that's the case, the encoded voice is sent in packets. Packets don't always arrive at regular intervals, and often arrive out of order. That would explain the "chopped" syllables and "broken" words. In order to compensate for the random variation in packet arrival times, it requires a very large (deep) buffer. If the buffer in this gadget is a bit too small, then the effects described are likely.

Now, I'm not a telecom expert, though I've worked in that arena, and I'm not "up to speed" on the latest in VoIP, so take this for what it's worth ...

RE