| ??? 12/18/07 09:00 Read: times |
#148432 - My experiences Responding to: ???'s previous message |
I've found that the support offered by manufacturers varies wildly, it certainly does not seem to matter who you work for with some of them (I work for a multiple billion dollar telecoms equipment manufacturer), others have admitted that as soon as they see the company name, they act.
I've had some very good support from the likes of Maxim, EXAR, Spansion, Kemet. Others have been appalling, or just ignorant, we just note who they are, and stop using them if at all possible. |
| Topic | Author | Date |
| Snatching victory from defeat? (tech support) | 01/01/70 00:00 | |
| One night in a tech support | 01/01/70 00:00 | |
| one early morning in tech support | 01/01/70 00:00 | |
| I am not particularily impressed | 01/01/70 00:00 | |
| but think of the alternative | 01/01/70 00:00 | |
| absolutely a "necessary evil" | 01/01/70 00:00 | |
| this is why they put faulty drivers on the CD... | 01/01/70 00:00 | |
| I work from cheat .............. | 01/01/70 00:00 | |
| Simple answer. | 01/01/70 00:00 | |
| Frank is this a Joke . | 01/01/70 00:00 | |
| Thumbs down for Cypress | 01/01/70 00:00 | |
| my experience with Cypress | 01/01/70 00:00 | |
| What, it's not Atmel the "notouch" anymore? :-) | 01/01/70 00:00 | |
| now it's two | 01/01/70 00:00 | |
| Round-the-clock support? | 01/01/70 00:00 | |
| two | 01/01/70 00:00 | |
| round-the-clock | 01/01/70 00:00 | |
| My Allegro Experience | 01/01/70 00:00 | |
| Small fry buyers. | 01/01/70 00:00 | |
| re;tech support | 01/01/70 00:00 | |
| To Allegro, to Michael | 01/01/70 00:00 | |
My experiences | 01/01/70 00:00 |