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???
08/26/05 08:15
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#100119 - Dumbass customers
Responding to: ???'s previous message
Whilst speaking of dumbass customers - here's a few gems I've come across:

Most of these were with light dimmers -

Electrician complained the circuit breaker was faulty - sent them another. It too was tripping. Go to site and measure the current - 12A on a 10A circuit.

Electrician complained the earth leakage breaker kept on tripping so it must be faulty - sent them another. It too was tripping. Go to site and look at the equipment. Water running down the rear of the cabinet due to leaking water fountain.

On a site with budget triac based dimmers - customer complained that the dimmers kept on failing. After replacing a few we got a bit suspicious. Went to site to investigate - painters kept knocking a particular decorative lamp with a fragile filament causing the lamp to fail and pull an arc. The excessive current was killing the triacs before the fuse failed.

Customer complained that on a new site the circuit breakers kept tripping. Went to site and bypassed the dimmer - circuit breaker up the line tripped. 'Not the dimmer' I said. Turned out the most of the light fittings had evidence of arcing.

I've done my duty as a 'dumbass customer' also. I've been told to RTFM too many times!

Anyone else got 'war stories' to tell for a larf?






List of 23 messages in thread
TopicAuthorDate
What is a safer?            01/01/70 00:00      
   Think about it            01/01/70 00:00      
   hmmmm            01/01/70 00:00      
      Why not just use a relay?            01/01/70 00:00      
         Agree but....            01/01/70 00:00      
            Hmm...            01/01/70 00:00      
         Relay            01/01/70 00:00      
      philips            01/01/70 00:00      
   No buts            01/01/70 00:00      
      Is it rocket science then?            01/01/70 00:00      
         What's non-ideal?            01/01/70 00:00      
            even with a triac you still need a relay            01/01/70 00:00      
            Relays            01/01/70 00:00      
               the life of a relay            01/01/70 00:00      
                  Try this            01/01/70 00:00      
                  Contactors            01/01/70 00:00      
                     motor specs            01/01/70 00:00      
                        Mechanical things            01/01/70 00:00      
                     Yebbut            01/01/70 00:00      
               Use the math Luke            01/01/70 00:00      
   Dumbass customers            01/01/70 00:00      
      War Stories - New Thread?            01/01/70 00:00      
         Since Craig is adept at moving posts, I'            01/01/70 00:00      

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