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???
01/14/11 09:23
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#180582 - Failures cost more than just the cost of repair!
Responding to: ???'s previous message
Per Westermark said:
But before you sell something, you must think about your potential warranty costs.

Remember that "warranty cost" is not just the cost of repairs: if your product gets a reputation for frequent failures (ie, unreliability), that is very expensive to fix!

And, if one of your products gets a reputation for unreliability, that can soon give your entire company a bad reputaion - which is even more expensive to fix!

Just look at the recent Toyota problems...!!



List of 16 messages in thread
TopicAuthorDate
MTBF            01/01/70 00:00      
   Min / Max            01/01/70 00:00      
      thank's all            01/01/70 00:00      
         Many years are needed or you can't afford the warranty            01/01/70 00:00      
            Yes, and what's really odd ...            01/01/70 00:00      
            Failures cost more than just the cost of repair!            01/01/70 00:00      
               OK...            01/01/70 00:00      
   Have you ever Googled it?            01/01/70 00:00      
      Lots of work to try to get reasonably correct MTBF            01/01/70 00:00      
         Sibling concept MTTR            01/01/70 00:00      
      It's *always* statistical            01/01/70 00:00      
         Yes, it's all statistical, but not everyone can do it            01/01/70 00:00      
            I see - and agree!            01/01/70 00:00      
               Other problems with calculations            01/01/70 00:00      
      Excel by Example            01/01/70 00:00      
   Meaningless!            01/01/70 00:00      

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